Privacy Policy

Last updated: 17 March 2026

An AI Thing ("we", "us", "our") operates anaithing.com, an online platform providing AI chat, agent building, and workflow automation services ("the Platform"). This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit the Platform, create an account, use our services, or interact with us through marketing, social media, or other channels.

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Who We Are

An AI Thing operates the Platform at anaithing.com. Throughout this Privacy Policy, references to "we", "us", or "our" mean An AI Thing.

If you have any questions about this Privacy Policy or about how your personal data is handled, you may contact us at support[at]anaithing.com.

2. Information We Collect

We collect information in several ways, depending on how you interact with the Platform.

2.1 Information You Provide

• Full name, email address, and contact details
• Account login credentials
• Billing and invoicing information
• Content you create on the Platform, including chats, agents, workflows, system prompts, and uploaded files
• Information submitted through forms, enquiries, or correspondence

Providing this information is voluntary, but some features or services may not be available without it.

2.2 Account Information

When you create an account, we store information needed to manage your access, deliver services, maintain your profile, and facilitate your use of the Platform.

2.3 Payment Information

Payments are processed securely via third-party payment processors (Stripe). We do not store full payment card or banking details on our servers. These providers handle your financial information in accordance with their own privacy policies.

2.4 Automatically Collected Information

When you visit the Platform, we may automatically collect:

• IP address, browser type, and device information
• Pages visited, features used, and time spent on the Platform
• Referring URLs and general location data (city/country level)

This data helps us understand how users interact with the Platform and improve its performance.

2.5 Marketing and Social Media Data

If you interact with our advertisements or social media platforms, we may receive limited information in line with your platform settings and their privacy policies.

3. How We Use Your Information

We use your information to:

• Create and manage your account
• Provide access to AI models, agent building, and workflow features
• Process payments and manage your subscription
• Communicate with you about your account or enquiries
• Send newsletters, updates, and marketing communications (you may unsubscribe at any time)
• Personalise your experience and improve recommendations
• Run advertising and retargeting campaigns
• Improve the Platform, services, and offerings
• Detect fraud, misuse, or security issues
• Comply with legal and regulatory obligations

4. Legal Bases for Processing (GDPR)

For users in the UK and EU, we process personal data under one or more of the following legal bases:

• Contractual necessity — to provide services and perform our obligations under the Platform's terms
• Legitimate interests — to operate, improve, and market the Platform
• Consent — where you have explicitly opted in (e.g., marketing emails)
• Legal obligation — to comply with applicable laws

5. Cookies, Tracking, and Analytics

We use cookies, pixels, and similar technologies to:

• Enable core Platform functionality (e.g., login sessions)
• Remember your preferences
• Analyse traffic and performance
• Deliver relevant advertising

This may include tools such as Google Analytics and Meta/Facebook Pixel. You can control cookies through your browser settings. Disabling certain cookies may affect Platform functionality.

6. Email Marketing

We use email marketing platforms to manage email communications. When you subscribe, your name and email address are stored securely. You can unsubscribe at any time using the link provided in our emails.

7. Advertising and Affiliates

We may display advertisements through other platforms. We may also work with affiliate or referral partners. Affiliate partners are required to disclose their relationship with us and comply with applicable data protection laws.

8. Sharing Your Information with Third Parties

We may share your information with:

• Payment processors (Stripe)
• Email and marketing platforms
• Analytics and advertising providers
• Cloud hosting and infrastructure providers
• Professional advisers (legal, accounting, insurance)
• Authorities where required by law

We do not sell your personal data.

9. International Data Transfers

Your data may be transferred outside your country of residence. Where required, we rely on appropriate safeguards such as contractual protections or recognised data-transfer mechanisms.

10. Data Retention

We retain personal data only for as long as necessary to provide services, meet legal or accounting obligations, resolve disputes, and enforce agreements. When you delete your account, we will remove or anonymise your personal data within a reasonable timeframe, subject to legal retention requirements.

You may request deletion of your data at any time.

11. Data Security

We take reasonable technical and organisational measures to protect your information, including encryption of data in transit, secure server infrastructure, and access controls. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Platform and its services are intended for individuals aged 18 and over. We do not knowingly collect data from children under 18. If we become aware that a child's data has been collected, we will take steps to delete it promptly.

13. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise your rights, contact support[at]anaithing.com.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Where changes are material, we will endeavour to notify you by email or through a notice on the Platform. Continued use of the Platform after changes are posted constitutes acceptance of the updated policy.